01 | Volunteering

COVID-19

VOLUNTEER

COVID-19 VOLUNTEER

Thank you for offering assistance in your community at this time, it is very much appreciated. The information you provide will be stored securely and only shared with (Emergency Response team) We will only use this information in relation to the Covid 19/Coronavirus Pandemic, unless you give us permission to retain your details. You can ask for your details to be removed at anytime. If you have any concerns, questions please contact us via email on info@strive.scot

Click here to complete the Covid-19 Volunteer interest form

VOLUNTEER INFORMATION & GUIDANCE

We're doing shopping: what should we know? 

Here’s a few basic precautions for precautions for handling shopping that could help keep everyone. Safe. you may want to include these in your safeguarding:

 

  • Don’t go into any houses. Leave food / goods outside the doorstep. Communicate to the person in isolation that you have delivered via message or phone call. Get confirmation that the person has received it before you leave.

  • Check the safety of the products delivered. Check any packaging is sealed  and the temperature of product on the delivery e.g if it’s meant to be frozen. Is it still frozen.

  • Recommend that recipients wash shopping whenever possible and wash their hands after touching it.

  • Remember to wash hands before and after devleveries. Where possible wash for 20 seconds with soap and water. Ehn out and about keep a bottle of alcohol hand sanitiser to hand.

  • Cover your mouth and nose with tissue when coughing and sneezing. If there is no tissue, cough and sneeze into the crook of your arm.

  • Volunteers should ensure they have a low chance of becoming infected. Where possible follow social distancing protocol and don’t take unnecessary risks.

  • Public transport should be avoided where possible. In cases where taking public transport is unavoidable, disinfection of the items delivered should be carried out.

  • Take care when handling any items which may be given to people who may have compromised immune systems. The virus can live on inanimate surfaces for up to 72 hours.

  • Disinfect any surfaces that will be touched by the person you are delivering to.

This does NOT cover infection control For further information on how best to prevent infection and spread then please continue to the latest NHS Guidance 

We are dog walking: what should we know?

Primarily you should advise those using the service that volunteers will not have the same training & insurance as fully registered dog walkers. All owners recognise that they should share all relevant information regarding the dogs temperament and behaviours. Below are pointers for mitigating the risk of transfering the covid-19 virus from or to a house that is completely self isolating.

 

  • Organise a suitable time & length of walk, ensuring the owner is aware of expected return time.

  • Volunteers should take their own lead and wear gloves when handling any coats or collars.

  • Do not enter houses to collect dogs. The owner should send the dog out and the dog walker should clip the lead on.

  • If walking a dog in an area where you may encounter another dog walker please take all  precautions to matian social distance.

  • When returning a dog in an area where you may enacted in reverse: unclip the dog outside the house and the owner should call them in.

  • Once you have returned the dog remove your gloves. Wash your hands with soap and water as soon as you return home.

 

Remember that general dog walking etiquette still applies. May local areas have letter and dog fouling fines. Please be considerate of these. If walking in a rural area please also remember to adhere to local codes; it is currently the lambing season for many farms and many areas request that dogs be kept on-lead during this time.

This does NOT cover infection control For further information on how best to prevent infection and spread then please continue to the latest NHS Guidance 

Improving safety: What should we know?

How do we keep people’s personal details safe?

 

Formal organisations of all types have often very complex data protection policies and procedures in place to ensure they carry out all their legal responsibilities. However even though informal groups supporting neighbours through this crisis do have those legal responsibilities they do still have a duty to do what they can to ensure people's personal details are not shared inappropriately. You can do this by:

 

  • Always considering carefully whether someone’s details need to be shared before doing so. It’s important that information is only ever available to those who really need it to provide support.

  • Never publishing personal information on public forums such as social media. These forums can be a vital way to connect people at this difficult time but keep any personal information to controlled, private forums such as whatsapp groups and even then only if necessary.

 

How do we keep everyone’s money safe?

 

It is not appropriate for volunteers to accept credit/debit cards from people asking for help in order to buy resources on their behalf as this is safeguarding risk.

 

To reduce the risk of fraud, we recommend that whenever possible you do your shopping and come back with a receipt before asking for money from people in self-isolation. We also recommend that volunteers not make purchases larger than £30 for any one person or family in self-isolation.

 

You should keep a central record any payments made There should also be a central record of any concerns raised in respect of payments, and make people aware of how the can raise a concern

 

Where possible payments should be made by bank transfer or paypal to minimise the risk of passing on the virus, but if that’s not possible then you can disinfect any cash you receive using soapy water.

This does NOT cover infection control For further information on how best to prevent infection and spread then please continue to the latest NHS Guidance 

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Contact Us

info@strive.scot

01875 615 423

56 High Street

Tranent

EH33 1HH

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About Us

STRiVE is the Third Sector Interface (TSI) for East Lothian. We provide support, learning and development opportunities for both Individuals and Organisations.

Copyright © 2019 Strive is a wholly owned subsidiary of VDEL. VDEL is a company limited by guarantee and is recognised in Scotland as a Charity. Company Limited by guarantee No. SC230099 Scottish Charity No. SC029045

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